Home › Guides › How to find a lost hearing aid
How to find a lost hearing aid
Quick answer: Open your hearing aid app and use its finder (often called Find my hearing aids). It shows a map of where the hearing aid was last connected to your phone, and, if the hearing aid is still on and nearby, a closer-or-farther meter. Oticon, Phonak, ReSound, Starkey and Widex apps have one. If yours doesn’t, retrace your steps and search low with a flashlight, then ask your hearing care professional about loss coverage.
Last checked: 2026-10-30. Steps come from the official support pages listed at the bottom.
Steps
- Stop and don’t move furniture or vacuum yet. A hearing aid is small and easy to step on or suck up.
- Open your hearing aid app on your phone and look for its finder: Find my hearing aids (Oticon, Phonak, Widex), Find my hearing aid (ReSound) or Find My Hearing Aids (Starkey). The table below shows where each one lives.
- If the app shows a map, start at the place and time it says the hearing aid was last connected.
- When you’re close and the hearing aid is still on, the app switches to a closer-or-farther meter. Walk slowly and watch it. Oticon suggests moving slowly so your phone can keep up and you don’t step on the hearing aid.
- No luck in the app? Retrace your steps since you last remember hearing well. Check pockets, the bed and pillows, between couch cushions, the car seat and floor, the bathroom, coat hoods and collars, and anywhere you took off a mask, hat or glasses.
- Search low and with a flashlight. Shine it along floors and under furniture; the plastic often catches the light.
- Still missing? Call your hearing care professional and ask whether your hearing aids came with loss and damage coverage. Oticon notes you may be able to get a replacement free or with part of the cost covered. Also check your home or renter’s insurance.
Where the finder is in each app
| Brand | App | Where to find it | Good to know |
|---|---|---|---|
| Oticon | Oticon Companion | Tap the hearing aid icon, then Find my hearing aids | Set location access for the app to Always. A green icon means connected now; red means not connected, with the date and time it was last connected. Two bars show how close you are to each side. |
| Phonak | myPhonak | Find my Hearing Aids in the app | Phonak says it works with every hearing aid the myPhonak app supports. It shows the last known location, then uses signal strength as you get closer. On Android it needs Android 11 or later (myPhonak 7.2.1 and newer). |
| ReSound | ReSound Smart 3D | Go to My ReSound, then tap Find my hearing aid | Shows the last location and time on a map (tap the hearing aids for the address). Search nearby shows whether you’re getting closer. The hearing aids must be on, and location must be on. ReSound suggests location set to Always and the app left running in the background. |
| Starkey | My Starkey | Tap My Hearing, then Find My Hearing Aids | My Starkey works with Omega AI+, Edge AI and G Series AI (and Genesis AI). Older Starkey models use the Thrive app, which the Hearing Industries Association also lists as having a finder. |
| Widex | Widex Moment | Find my hearing aids (also in the app’s My Guide) | Widex lists it for Widex Moment and Moment Sheer models. Other Widex models use the Tonelink app. |
| Signia and Rexton | Signia app, Rexton App | No finder listed | The Hearing Industries Association lists Signia and Rexton among apps without a finder. Apps change, so check your app’s menu. If there’s none, use the tips below. |
Beltone, Interton and Jabra Enhance are GN brands like ReSound, and Philips HearLink is made by Oticon’s parent company; the Hearing Industries Association lists the HearLink and Jabra Enhance apps as having a finder too. Menu names can differ by app version. See who makes your brand.
If your app has no finder
- If the hearing aid is still on and in range, your phone may still show it as connected, or show its battery level, in the app or in Bluetooth settings. That tells you it’s close by, often in the same building.
- The Hearing Industries Association says general Bluetooth locator apps from the App Store or Google Play can track a Bluetooth device that is powered on. Many such apps push paid subscriptions, so read the price before you sign up.
- Look sooner rather than later. Once the battery runs flat, nothing can pick up its signal.
Safety first
- If you think a child swallowed a hearing aid or its battery, get medical help right away. In the U.S. you can call Poison Control at 1-800-222-1222.
- If a pet may have chewed or swallowed one, call your vet.
- If a dome or tip came off and may be stuck in your ear, don’t dig for it. See your hearing care professional or doctor.
Set it up now so you can find them later
- Open your hearing aid app at least once and keep your hearing aids paired with it. The finder only knows where they were last connected to the app.
- Give the app location access set to Always (iPhone: Settings, scroll to the app, Location; Android: Settings › Apps › the app › Permissions › Location › Allow all the time). Oticon and ReSound both recommend this.
- Leave the app running in the background rather than swiping it closed.
- Pick one spot for them every night: the charger or the case. Many lost hearing aids slip off with a mask, hat or glasses, so take those off slowly.
- Write down your hearing care professional’s phone number and your hearing aid serial numbers, in case you need to file a loss claim.
Helpful gear: Hearing Aid Case (link coming soon)
Affiliate placeholder. If you buy through a link like this, HearFlow may earn a small commission at no extra cost to you.Common questions
Can I use my phone to find a lost hearing aid?
Yes, if your hearing aid app has a finder and was set up before the loss. Oticon Companion, myPhonak, ReSound Smart 3D, My Starkey and Widex Moment all include one. It shows where the hearing aids were last connected and, if they are on and nearby, whether you are getting closer.
Can I find a hearing aid if the battery is dead?
The app can still show the last place and time it was connected to your phone, which tells you where to start. The closer-or-farther meter only works while the hearing aid is turned on and has power.
Do Signia hearing aids have a Find My Hearing Aids feature?
The Hearing Industries Association lists the Signia and Rexton apps among those without a finder. Check your app's menu in case that has changed. Otherwise retrace your steps, and see if your phone still shows the hearing aid as connected.
Why can't I see Find my hearing aids in myPhonak on my Android phone?
Phonak says that starting with myPhonak 7.2.1, the feature is not supported on phones running Android 10 or earlier. Update to Android 11 or later if your phone allows it.
What if I can't find my hearing aid at all?
Call your hearing care professional and ask whether your hearing aids came with loss and damage coverage. Oticon notes you may get a replacement free or with some costs covered. Your home or renter's insurance may also help.
Related guides
- Phonak + iPhone
- Oticon + iPhone
- ReSound + iPhone & Android
- Starkey + iPhone & Android
- Signia + iPhone & Android
- Hearing aid keeps disconnecting
- Cleaning & maintenance helper
- Find your hearing aid brand (Beltone, Audibel, Rexton...)
Free hearing aid tips by email
One short, helpful email a week. Unsubscribe anytime.
Official sources
- Oticon: How to use Find my hearing aids
- Phonak: How can I find my hearing aid if I lost it?
- Phonak: Why can’t I see Find my hearing aids in myPhonak?
- Phonak: myPhonak app
- ReSound: Smart 3D connectivity guide (PDF)
- ReSound: Help & support
- Starkey: My Starkey app
- Starkey: My Starkey getting started guide (PDF)
- Widex: Moment app
- Hearing Industries Association: I lost my hearing aid! What can I do?
- Poison Control (U.S.)
Still stuck? Your hearing care professional can pair your hearing aids for you and update their software. See our medical disclaimer.