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How to pair Starkey hearing aids with iPhone and Android
Quick answer: iPhone: Settings › Accessibility › Hearing Devices, restart the hearing aids, tap their name under MFi Hearing Devices, and tap Pair for each side. Android: restart the hearing aids, open My Starkey, tap Get started, and follow the pairing prompts.
Last checked: 2026-10-14. Steps come from the official support pages listed at the bottom.
iPhone steps
- Tap Settings › Accessibility › Hearing Devices. Turn Bluetooth on if it’s off.
- Turn your hearing aids OFF then ON to start pairing mode.
- Under MFi Hearing Devices, tap your hearing aids’ name.
- Tap Pair on each pop-up (right and left).
- Open the My Starkey app to finish setup.
Android steps
- Make sure Bluetooth is on.
- Turn your hearing aids OFF then ON.
- Open My Starkey and tap Get started, then accept the terms.
- Allow the permissions the app asks for.
- When your hearing aids are found, confirm they are yours and tap Pair, then link the app (Connect/Allow).
Requirements (vary by model)
Starkey lists My Starkey for iOS/iPadOS 16+ and Android 8+. Android streaming support depends on the model: Omega AI, Omega AI+ and Edge AI need Android 14 or later, while G Series AI, Genesis AI and Evolv AI need Android 10 or later. Older models may use the Thrive app.
Common questions
Which app do Starkey hearing aids use?
My Starkey for current models; some older models use Thrive.
Where is the hearing aid setting on iPhone?
Open Settings, tap Accessibility, then tap Hearing Devices. Apple's own support page describes this path.
Does Starkey support Google Fast Pair?
Starkey lists Fast Pair for Omega AI hearing aids only, with Android 16 or later recommended.
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Official sources
Still stuck? Your hearing care professional can pair your hearing aids for you and update their software. See our medical disclaimer.